At Gagan Brands, we take pride in offering high-quality home care products and aim to ensure a smooth shopping experience. To maintain clarity and consistency, please review our updated Cancellation and Refund Policy below:
🛒 Order Cancellation Policy
Orders can be cancelled within 12 hours of placement, provided the order has not been processed or shipped.
Cancellation requests must be sent to support@gaganbrands.com with your order number and reason for cancellation.
Once the order is dispatched or marked as shipped, it cannot be cancelled.
❌ No Return / No Exchange Policy
Due to the nature of our products (home care and hygiene-related), we do not accept returns or exchanges once the product has been delivered.
We request customers to review product details and descriptions carefully before placing an order.
Returns will not be accepted for:
Change of mind
Opened or used products
Minor packaging damage that does not affect product quality
Delays caused by courier services
💰 Refund Policy
Refunds will only be issued if:
The order was cancelled within the allowed time window and was not shipped.
The product was not delivered due to unforeseen reasons (e.g., out of stock or failed delivery attempts from our end).
If your refund is approved, it will be processed to your original method of payment within 7–10 working days.
📌 Important Notes
Gagan Brands reserves the right to approve or reject refund requests at its discretion based on the above terms.
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